Website is open for boobees and Lovie orders only and all other items will be back when I have processed summer orders. Please read below which will explain why I can't take more order at the moment
Welcome to lovebee I wanted to write a little (ok it’s a lot) about openings and hopefully answer some questions you may have
Firstly I am so grateful for all the support and the love over the new prints, I know this was a crazy opening and I am so excited but also very anxious because I know I will have a lot of disappointed people
I am a small business and I work from home. This year I have taken on 3 new members of staff and we are building a dream studio in our garden, This was meant to be the turning point for Lovebee. We hoped to stay open longer and open more often but no one could have predicted covid and we are all effected
I cannot have my staff working here it’s against Government guidelines as this is my family home, it would be different if the studio was finished but that is also currently on hold so it’s just me and my husband. We can do a lot together we work good as a team but we also have two small children and George is at school age so we need to keep with some type of school structure. The reason I explain this to you is because I will get emails and comments complaining, so if after you read this and you still don’t understand why I close then I’m unsure what more I can do.
Since my last opening I have invested into building a new staff room separate from our home to allow me to get staff back so we are moving along faster now following all guidelines
I physically can only make a Certain amount of orders I work long days and I do it because I love my job so I wouldn’t change it but I have a limit, a physical limit. Before I open I know what I can make In 2-3 weeks and when I take that amount I will close the website (I took double)
I do not close it easily, I am stopping paying customers from ordering and this is less than ideal. I want amazing orders and to be successful but I can’t take your money if I can’t make it and make it to lovebee standard.
I can’t control who orders and how quick they checkout, I have a really high customer return rate it’s over 70% so they know exactly what they want and how to checkout. It’s amazing and I take it as a massive compliment to my quality but this is how I sell out in seconds. It’s not a marketing hype and it is fair no one has an advantage, Head start or priority.
When you ordered I asked to please consider this turnaround time when you pick the size, after I have cut the orders I cannot change them this makes my processing time longer and I am really taking the max orders so I need every second. The size chart is available online before opening to check. I accepted changes after the checkout closed but before midnight, once you had checked your processed order and if you’ve made a mistake. I know mistake can happen when you checkout quick, these are changes to size or prints but not extra items.
I hate setting out these rules and being so ‘bossy’ but all I am trying to do is be honest And hopefully this stops the emails I can receive.
If all goes to plan then I will be back open in 2 weeks and I have staff back so I can take loads more orders or we may be in same situation but I’ll keep going, keep working, keep trying and keep improving.
We are all in an uncertain time so please be kind and understanding I am so excited for lovebees future and one day I will be making all your orders. If you feel the need to comment unkindly please unfollow it’s really not worth you unhappiness I am selling clothes not medical supplies
Thank you for getting to the end of that now it’s said I feel I can enjoy this opening and release my last two prints 🐝💛